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Ethicolegal
ethics
legal aspects of medical practice
A 68-year-old female patient with a history of atrial fibrillation is discharged from a tertiary care hospital in Calgary after a syncopal episode. Her medications were adjusted, including a new prescription for dabigatran, an anticoagulant, replacing her previous warfarin due to fluctuating INR levels. The discharge summary explicitly states, "Patient to follow up with family physician within 72 hours for education on new anticoagulant and urgent INR to establish baseline and ensure safety." The hospital ward clerk faxes the discharge summary to the patient's family physician's clinic. However, upon receiving the fax, the clinic's administrative assistant, overwhelmed with scheduling, notes the follow-up request but mistakenly categorizes it as routine, scheduling the patient for an appointment in three weeks. Four days post-discharge, the patient presents to the emergency department with severe headache, vomiting, and altered mental status. A head CT scan reveals a large intracranial hemorrhage, which is ultimately fatal. Which of the following parties primarily bears the ultimate responsibility for the breakdown in care leading to this tragic outcome in a context?
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